The internal communication industry is changing – from one focused solely on outputs to one where the power of communication insight and data-driven employee engagement programmes are recognised as crucial to measuring success in business.

One of the biggest mistakes we see organisations make is giving their people what they think they want, rather than what they actually need.

We help communicators to listen to what their colleagues are saying, and then to make the right decisions based on fact – rather than hunch.

Our Insight team uses data and the science of communication to add external perspective and help you create an internal communication strategy that enables you to confidently deliver results and measure return on investment (ROI).

They’ll be your critical friend with clear thinking, plain talking ideas for content, channels and strategy that make a difference and ensure that how you respond to business challenges is based on firm foundations.

That might be through a communications audit, audience profiling and mapping, campaign planning, advice on your channel matrix, implementation of a digital transformation journey, measurement of those channels, bringing clarity to non financial performance measures, or training your leaders to become better communicators.

Whatever your challenge, our Insight team will provide you with actionable insights that lead to better employee engagement and experiences.